Verizon is once again facing scrutiny—this time over allegations of hidden billing charges. In 2025, the telecom giant agreed to a massive $100 million class-action settlement to resolve accusations that it added undisclosed administrative and telecom recovery fees to customer bills. If you were a Verizon postpaid wireless user between April 1, 2016, and November 8, 2023, you could be entitled to a cash payout.
Here’s everything you need to know about the settlement, who qualifies, how much you could receive, and when payments will be issued.
Overview
| Detail | Information |
|---|---|
| Total Fund | $100 million |
| Eligibility Period | April 1, 2016 – November 8, 2023 |
| Maximum Individual Payout | Up to $100 |
| Payment Start Date | Expected from April 1, 2025 |
| Type of Fees | Administrative and telecom recovery fees |
| Payment Method | Check or direct deposit |
Verizon to Pay Out $100 Million in 2025
The lawsuit centers around Verizon’s postpaid wireless plans, which allegedly included hidden fees that were not disclosed in advertisements. Customers discovered higher bills than expected due to these extra charges, sparking complaints and eventually leading to legal action.
Although Verizon denied wrongdoing, it chose to settle rather than engage in a lengthy court battle. The company agreed to a $100 million settlement fund that will be distributed to qualifying customers.
Eligibility Criteria
To be eligible for compensation, you must meet the following criteria:
- You were a Verizon postpaid wireless customer
- You were charged administrative or telecom recovery fees
- The charges occurred between April 1, 2016, and November 8, 2023
Note: Customers on Verizon’s prepaid plans or those who didn’t use the service during the eligible period do not qualify.
What the Lawsuit Alleged
The plaintiffs claimed that Verizon’s billing practices were deceptive and misleading in multiple ways. Key points from the lawsuit include:
- Omitted Fees in Advertising: Verizon allegedly failed to include certain fees in the advertised prices of its plans.
- Lack of Disclosure: The lawsuit alleges that administrative and telecom recovery charges were not clearly disclosed to customers before they signed up.
- Breach of Trust: By applying fees that were not made obvious, Verizon allegedly violated consumer trust and standard transparency expectations.
These issues highlight a broader concern about how telecom companies present pricing to customers and the legal implications of unclear billing.
How to File Your Claim
If you believe you’re eligible, you’ll need to take a few steps to claim your share of the settlement:
- Visit the official settlement website (updates may be shared on www.verizon.com or reliable news platforms).
- Complete the claim form using your Verizon account details or billing information.
- Submit the form before the official deadline, which will be confirmed closer to the settlement’s effective date.
- Choose your payment method—either direct deposit or mailed check.
- Wait for disbursement, expected to begin in April 2025.
Avoid scam sites or unofficial portals that claim to help with your claim—always use official channels.
Payment Schedule
According to the settlement timeline, the agreement is expected to take effect by September 20, 2025, but payments will begin earlier, around April 1, 2025. These dates are subject to final court approval and the volume of submitted claims.
The more people that file, the smaller the individual payout may be, but the settlement assures that all approved claims will receive compensation.
Quick FAQs
Q1:- How much will I receive from the Verizon settlement?
A = You could get up to $100, depending on how long you were charged and how many people claim.
Q2:- When will payments be sent out?
A = Payments are expected to begin around April 1, 2025.
Q3:- Do I need to do anything to receive money?
A = Yes, you must submit a claim form before the deadline on the official settlement website.
